Privacy Policy

Apna Clean — laundry & dry-cleaning software · Last updated: 3 August 2026

Apna Clean provides order-management software to laundry and dry-cleaning shops ("shops"). This policy explains what data we handle and why.

What we collect

• Shop data: shop name, address, staff logins, service and price lists.
• Customer data entered by shops: customer name, phone number, address and order details (garments, amounts, dates), used solely to run the shop's operations.
• WhatsApp messages: when a shop uses WhatsApp updates, we send order notifications (booking, ready, delivered) via the WhatsApp Business Platform and receive customer replies (text or shared location) on the shop's behalf. Replies are shown only to that shop.

How we use it

• To operate each shop's order workflow, billing and delivery updates.
• WhatsApp notifications are strictly transactional (about the customer's own order). We do not send marketing without consent, and we do not sell or share personal data with third parties.

Data isolation & retention

• Each shop's data is isolated from every other shop.
• Data is retained while the shop's subscription is active; on termination a full export is provided to the shop and data is deleted after a grace period.

Third parties

Message delivery uses Meta's WhatsApp Business Platform, subject to Meta's terms. Infrastructure is hosted on Amazon Web Services.

Your rights

Customers may ask their shop to correct or delete their data at any time; the software supports both. For anything else contact us at the address below.

Contact

Apna Clean · reach us via the WhatsApp button on apnaclean.com.